Refunds and returns are accepted. Item must be returned within 30 days of receiving and be in the condition they were received, if you have already started to paint on the canvas, we cannot refund the order. This is due to the fact that your canvas can no longer be recycled. Please contact us directly should any issues arise.
We cannot be held liable for delays in shipment, while we understand some delays are excessive and do not coincide with our customer satisfaction guarantee, if the item has shipped we cannot simply issue a refund for late deliveries due to no fault of our own. Shipping times posted are during normal operational conditions. Shipping times do not include processing times.
The following Policy Applies :
Orders not received within 30 Business days are eligible for a 25% Refund.
Orders not received within 35 Business days are eligible for a 50% Refund.
Orders not received within 45 Business days are eligible for a 100% Refund.